Privacy Policy

Last updated: July 7, 2026

This privacy policy ("Privacy Policy") governs how ITANU STUDIOS LTD ("ITANU Studios", the "Company", "we", "our" or "us") use, collect and store Personal Data we collect or receive from or about you ("you") in connection with KolHive via https://kolhive.com/ (the "Websites") or KolHive mobile application and any other mobile software application, that we license (the "App"; collectively, "KolHive"), such as in the following use cases:

  • (i) When you browse or visit our Website;
  • (ii) When you make use of, or interact with, KolHive:
    • When you create an account and when you log in
    • When you contact us (e.g. customer support, need help, submit a request)
    • When you subscribe to our distribution list(s) / newsletter(s) / blog(s) / social community(s)
  • (iii) When we process your Input (As defined in our Terms of Use) to create Output (As defined in our Terms of Use):
    • When you generate text, videos or pictures
    • When you interact with language model
  • (iv) When you interact with us on our social media profiles.

Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. "Personal Data" or "Personal Information" means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant to GDPR-protected individuals.

Shared ITANU account: KolHive OS and KolWrite (available at https://kolwrite.com/) are products of the Company and use a single shared ITANU account. Personal Data associated with your account — such as your profile details, files, transcripts, preferences, and settings — may be synchronized between the two products so that your account works seamlessly across them. Such data remains within the Company's systems and is processed under this Privacy Policy and the KolWrite Privacy Policy (https://kolwrite.com/tos_pp.html#privacy). Deleting your account applies to the shared account and to both products.

Table of Contents:

  1. What information we collect, why we collect it, and how it is used
  2. How we protect and retain your Personal Data
  3. How we share your Personal Data
  4. Additional information regarding transfers of Personal Data
  5. Your privacy rights
  6. Use by children
  7. Interaction with third-party products
  8. Analytic tools
  9. Specific provisions applicable under California privacy law
  10. Contact us

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our KolHive or by other means. The KolHive is owned and operated by the Company, which is the data controller.

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

When you browse or visit our Website

Data we collect: Cookies, analytic tools, and log files

Purpose:

  • To review or improve the usage and operations of our Website
  • To analyze trends
  • To administer the Website
  • To track users' movement around the Website
  • To determine the effectiveness of promotional campaigns
  • To improve KolHive and fixing faults

Third parties we share with: 3rd party platforms such as the Analytics Tools detailed in Section 8 below.

Consequences of not providing: Certain non-essential Website features may not be available.

When you create an account and log in

Data we collect:

  • Full name
  • Age
  • Gender
  • Country
  • Email address
  • Phone Number
  • Social media account
  • IP address
  • Password
  • Preferred Language

Purpose:

  • To be able to create an account
  • To be able to log in
  • To be able to enjoy features available to registered users only

Third parties we share with: 3rd party platforms for OAuth services (e.g., Google) and email verification providers.

Consequences of not providing: Cannot create an account, cannot log in, cannot enjoy all the features of KolHive.

When you contact us for support

Data we collect:

  • Full name
  • Email address
  • Message
  • Username (on the social media platform from which you reached out to us)

Purpose:

  • To process and answer questions
  • To provide support (e.g., to solve problems, bugs or issues)

Third parties we share with: 3rd party platforms such as "X" for answering your questions and providing support.

Consequences of not providing: Cannot process and answer questions, cannot provide support.

When you subscribe to our communications

Data we collect:

  • Full name
  • Email address
  • Usernames
  • Handles on social communities

Purpose:

  • To add you to our mailing list
  • To send you marketing communications and surveys
  • To enable you to take part in our social communities

Third parties we share with: N/A

Consequences of not providing: Cannot send you marketing communications, cannot join our social communities.

When you generate content with KolHive

Data we collect:

  • Input (as defined in our Terms of Use)
  • Audio
  • Video
  • Images
  • Prompts, chat messages, instructions, and workspace context
  • Files, documents, app specifications, workflow instructions, generated artifacts, and code
  • Account Information
  • Other information you provide

Purpose:

  • To interact with KolHive
  • To improve and develop KolHive, our products and our services and to conduct research
  • For marketing, analytics, and statistics purposes

Third parties we share with: N/A

Consequences of not providing: Cannot provide you with the Outputs, generated artifacts, app-building features, or workspace functionality.

When you interact with us on social media

Data we collect:

  • Social Media Account
  • Content of interaction (text, images, etc.), including metadata (for example, timestamp)

Purpose:

  • To process and answer questions
  • To provide support
  • To review our services
  • To process your feedback

Third parties we share with: The 3rd party social media platforms may have access to the data communicated.

Consequences of not providing: Cannot contact with you on social media.

Additional Uses: Some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services, to further the business and for research purposes.

"Anonymous Information" means information which does not enable identification of an individual user, such as aggregated information about the use of our services.

2. HOW WE PROTECT AND RETAIN YOUR INFORMATION

2.1. Security

We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

2.2. Retention of your Personal Data

Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request. Please note that in some circumstances we may store your Personal Data for longer periods of time, for example:

  • (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements
  • (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges
  • (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings

3. HOW WE SHARE YOUR PERSONAL DATA

In addition to the recipients described above, we may share your Personal Data as follows:

  • 3.1. With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies.
  • 3.2. To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order.
  • 3.3. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events.
  • 3.4. In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events.
  • 3.5. Where you have provided your consent to us sharing or transferring your Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

3.6. If you want to receive the list of the current recipients of your Personal Data, please make your request by contacting us to [email protected].

4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

4.1. We may transfer personal information to suppliers and third parties in other countries, including the USA and we will generally obtain contractual commitments from them to protect your Personal Data.

5. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT

5.1. Rights

5.1.1. The following rights shall apply:

  • a. You have a right to access Personal Data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law.
  • b. You have the right to request that we rectify or erase any Personal Data we hold that is inaccurate or misleading.

5.2. You can exercise your rights by contacting us at [email protected]. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request.

When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

5.3. Deleting your account: Should you ever decide to delete your account, you may do so by emailing [email protected]. If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

5.4. Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject "BLOCK" to [email protected]. Please note that the email must come from the email account you wish to block OR if you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.

6. USE BY CHILDREN

We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at [email protected].

7. INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a "Third Party Service"). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

8. ANALYTIC TOOLS

Google Analytics

The Website may use a tool called "Google Analytics" to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect.

Google's ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, and the Google Privacy Policy. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/.

You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

Meta Pixel

The Website may use a tool called "Meta Pixel" (formerly Facebook Pixel) provided by Meta Platforms, Inc. This tool collects information about your interactions with our Website and enables us to measure the effectiveness of our advertising campaigns, optimize ad targeting, and understand user behavior.

The data collected through Meta Pixel may include your IP address, browser type, interactions with our Website, and other information about your activity. Meta's use of the collected data is subject to Meta's Data Policy, available at https://www.facebook.com/policy.php.

You can control how Meta collects and uses your data for advertising purposes through your Facebook ad settings, or you may opt-out of Meta's tracking by visiting the Digital Advertising Alliance opt-out page.

Log Files

We use log files to analyze trends, administer the Website, track users' movement around the Website, and gather demographic information.

Note: We reserve the right to remove or add new analytic tools.

9. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

9.1. California Privacy Rights: California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. Please note that we are only required to respond to one request per customer each year.

9.2. Our California Do Not Track Notice (Shine the Light): Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

9.3. Deletion of Content from California Residents: If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. If you wish to remove such content or Personal Information and you specify which content or Personal Information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you may not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

10. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this policy and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected].